Information - Advice Agencies

Age Connects Canol Gogledd Cymru/ Age Connects North Wales Central

Age Connects North Wales Central offer support and advocacy for older people.

15 Bridge Street
Denbigh
LL16 3LF

Tel/Ffôn: 01745 816947
Email/E-bost: enquiries@acnwc.org
Web/Gwe: Age Connects Canol Gogledd Cymru/ Age Connects North Wales Central

Antioch Money Advice Centre

Antioch offer free, confidential advice and support to people who are struggling with their finances or in debt.

Capel Salem Abergele Road
Colwyn Bay
LL29 7AW

Tel/Ffôn: 01492 533583
Email/E-bost: office@antioch.co.uk
Web/Gwe: Antioch Money Advice Centre

Arc Communities Ltd

Arc Communities offer a number of services to vulnerable individuals such as work clubs, outreach services and advice and support to those who are homeless or have drug and alcohol problems.

Eglwys Dewi Sant Rhiw Road
Colwyn Bay
LL29 7TE

Tel/Ffôn: 01492 535626
Email/E-bost: arcoffice@arccommunities.org.uk
Web/Gwe: Arc Communities Ltd

ARCH Initiatives

ARCH Initiatives is a registered charity that provides a range of services across Wirral, Halton, Merseyside, Cheshire, Bolton and North Wales for people affected by substance misuse.

Head Office- Willow House Clatterbridge Road
Wirral
CH63 4JY

Tel/Ffôn: 0151 647 8633
Web/Gwe: ARCH Initiatives

Budd-daliadau Tai/ Housing Benefit

Housing Benefit is designed to help people on a low income to pay their rent. Anybody who pays rent can claim these benefits, these include; pensioners, sick or unemployed people and single parents. You may also qualify for assistance even if you work and your income is below a certain level.

Conwy County Borough Council also offers a Welfare Benefit Advice Line for young people and families in Conwy. The line offers free, confidential advice on welfare benefits. The line is open between 9:00am and 4:00pm Monday to Friday.

Welfare Benefits Advice Line 01492 576616.

Revenue and Benefit Assessment Services Bodlondeb
Conwy
LL32 8DU

Tel/Ffôn: 01492 576491
Email/E-bost: hben.enquiries@conwy.gov.uk
Web/Gwe: Budd-daliadau Tai/ Housing Benefit

CAIS

CAIS help people who are having problems with addictions, mental health, personal development and employment – as well as offering assistance and information to their families and friends. Their services includes: residential treatment and rehabilitation, counselling, peer mentoring, supporting people in their homes, assisting people back into work or education, group work and other motivational interventions.

DAWN Centre 35-37 Prince's Drive
Colwyn Bay
LL29 8PD

Tel/Ffôn: 01492 523690
Email/E-bost: enquiries@cais.org.uk
Web/Gwe: CAIS

Canolfan Adnoddau Iechyd Meddwl Nant y Glyn/ Nant y Glyn Mental Health Resource Centre

Nant y Glyn provides services to adults with a functional mental illness within the Bay of Colwyn area.

Nant-y-Glyn Road
Colwyn Bay
LL29 7RB

Tel/Ffôn: 01492 532164

Canolfan Adnoddau Iechyd Meddwl Roslin/ Roslin Mental Health Resource Centre

Roslin provides services to adults of all ages with a functional mental illness, in Llandudno and also rural Conwy. This includes graduates and new referrals over the age of 65.

Nant y Gamar Road
Llandudno
LL30 1YE

Tel/Ffôn: 01492 860926

Canolfan Ddysgu'r Bae/ The Bay Learning Centre

The Bay Learning Centre offers a range of courses to support those who wish to find employment, to improve their basic reading, writing or number skills, or to get back into learning. It also runs computer courses, Classroom Assistant and other courses for people interested in working within education, plus British Sign Language and Deaf Studies courses

47 Conway Road
Colwyn Bay
LL29 7AW

Tel/Ffôn: 01492 546666 (ext 537)
Web/Gwe: Canolfan Ddysgu'r Bae/ The Bay Learning Centre

Canolfan Ferched Gogledd Cymru/ North Wales Women's Centre

North Wales Women's Centre provides a safe place for the multi service provision of information, support, advocacy, training and referral on issues relating to work, health and wellbing. Also provided is confidential crisis support around issues such as homelessness.

46-54 Water Street
Rhyl
LL18 1SS

Tel/Ffôn: 01745 339331
Email/E-bost: info@northwaleswomenscentre.co.uk
Web/Gwe: Canolfan Ferched Gogledd Cymru/ North Wales Women's Centre

Canolfan Galw Heibio Bae Colwyn/ Hafal Adult Mental Health Community Support

Hafal Conwy helps people with serious mental illness and their families to work towards recovery.

5 Rhiw Road
Colwyn Bay
LL29 7TF

Tel/Ffôn: 01492 535298 / 01492 534769
Email/E-bost: colwynbay@hafal.org
Web/Gwe: Canolfan Galw Heibio Bae Colwyn/ Hafal Adult Mental Health Community Support

Cartrefi Conwy

Cartrefi Conwy's vision is to provide sustainable, affordable quality homes for local communities.

Morfa Gele Cae Eithin, North Wales Business Park
Abergele
Conwy
LL22 8LJ

Tel/Ffôn: 0300 124 0040
Email/E-bost: enquiries@cartreficonwy.org
Web/Gwe: Cartrefi Conwy

Coleg Llandrillo

The College offers a range of full and part time courses and work-based learning

Rhos Campus Llandudno Road
Rhos on Sea
LL28 4HZ

Tel/Ffôn: 01492 546 666
Web/Gwe: Coleg Llandrillo

Crest Co-operative

Crest collect and recycle unwanted furniture and white goods for them to be reused. Crest can help families create homes by providing furnishings and electrical goods at a low cost. As well as this they offer training courses and volunteering opportunities.

Brierley House Ferry Farm Road
Llandudno Junction
LL31 9SF

Tel/Ffôn: 01492 596783
Fax/Ffacs: 01492 584938
Email/E-bost: info@crestcooperative.co.uk
Web/Gwe: Crest Co-operative

Cymdeithas Tai Clwyd Alyn/ Clwyd Alyn Housing Association

Clwyd Alyn are a registered Social Landlord and a charitable subsidiary of Pennaf. They manage more than 5,500 homes, across 6 counties. They serve a wide range of housing needs including general family accommodation, supported living schemes, housing with care and support, and a wide variety of home ownership options.

72 Ffordd William Morgan St Asaph Business Park
St Asaph
Denbighshire
LL17 0JD

Tel/Ffôn: 01745 536800
Fax/Ffacs: 01745 538392
Web/Gwe: Cymdeithas Tai Clwyd Alyn/ Clwyd Alyn Housing Association

Cymorth i Ferched Colwyn/ Colwyn Women's Aid

Women's Aid offers emotional and practical support to women and their children who are victims of domestic abuse.

Basement Offices Penrhyn Road
Colwyn Bay
LL29 8LG

Tel/Ffôn: 01492 534705
Email/E-bost: colwyn@welshwomensaid.org.uk
Web/Gwe: Cymorth i Ferched Colwyn/ Colwyn Women's Aid

Cyngor ar Bopeth / Citizens Advice Bureau

The Citizen Advice Bureau offers advice to help people resolve their problems with debt, benefits, employment, housing, discrimination and many more issues. It is available to everyone.

CAB Cylch Conwy District 41 Conwy Road
Colwyn Bay
LL29 7AA

Tel/Ffôn: 0845 120 3716
Web/Gwe: Cyngor ar Bopeth / Citizens Advice Bureau

Cynllun Bond Conwy a Sir Ddinbych/ Conwy and Denbighshire Bond Bureau

A deposit guarantee scheme for people aged 16+ who are in receipt of benefits or on a low income, who are homeless, threatened with homelessness or in housing need. The scheme will guarantee a deposit of the equivalent of 4 weeks rent, to enable people to access private rented sector accommodation

Nacro Cymru Aberconwy House
1 Trinity Square
Llandudno
LL30 2PY

Tel/Ffôn: 01492 860437
Fax/Ffacs: 01492 878703
Web/Gwe: Cynllun Bond Conwy a Sir Ddinbych/ Conwy and Denbighshire Bond Bureau

Grwp Cynefin

Grwp Cynefin provide over 4,500 homes including social housing for rent, intermediate rental and specialist accommodation for persons with support needs. Other community services within the group include Care & Repair agencies, Rural Housing Enablers and support services for vulnerable people.

54 Stryd y Dyffryn
Denbigh
LL16 3BW

Tel/Ffôn: 0300 111 2122
Email/E-bost: post@grwpcynefin.org
Web/Gwe: Grwp Cynefin

Gwasanaeth Cam-drin Domestig Aberconwy/ Aberconwy Domestic Abuse Service

Aberconwy Domestic Abuse Service offer support to women, men and children who are fleeing domestic abuse.

Heudwen Glyn y Marl Road
Llanduno Junction
LL31 9NS

Tel/Ffôn: 01492 872992
Email/E-bost: aberconwydas@btconnect.com

Gwasanaeth Prawf Cenedlaethol Cyrmu / National Probation Service Wales

Probation Service

Alexandra House Abergele Road
Colwyn Bay
LL29 9YF

Tel/Ffôn: 01492 5133413
Fax/Ffacs: 01492 513373
Web/Gwe: Gwasanaeth Prawf Cenedlaethol Cyrmu / National Probation Service Wales

Hafan Cymru

Hafan cymru provides housing and support services to women, men and their children, particularly those escaping domestic abuse.

9 Coed Pella Road
Colwyn Bay
LL29 7AT

Tel/Ffôn: 01492 536246
Email/E-bost: enquiries@hafancymru.co.uk
Web/Gwe: Hafan Cymru

Home-start

Home-Start provides a network of trained parent volunteers to support parents who are struggling to cope.

44 Madoc Street
Llandudno
LL30 2TW

Tel/Ffôn: 01492 860842
Fax/Ffacs: 01492 860842
Email/E-bost: homestartconwy@yahoo.co.uk
Web/Gwe: Home-start

NACRO

Nacro provide housing support to people with substance abuse problems.

Ground Floor 13 Princes Drive
Colwyn Bay
LL29 8HT

Tel/Ffôn: 01492 539440
Web/Gwe: NACRO

Prosiect Dyn/ Dyn Project

Dyn Project gives support to men who are experiencing domestic abuse from a partner.

Dyn Project Wales
Tel/Ffôn: 0808 801 0321
Email/E-bost: info@dynwales.org
Web/Gwe: Prosiect Dyn/ Dyn Project

Shelter Cymru

Shelter Cymry offer a range of housing advice and advocacy for anybody needing help or looking for information on housing or debt related issues.

Unit 5 Station Buildings Bodfor Street
Rhyl
LL18 1AT

Tel/Ffôn: 01745 361444
Web/Gwe: Shelter Cymru

Tai Gogledd Cymru/ North Wales Housing

North Wales Housing provides homes and services to over 2,400 households across Denbighshire, Conwy, Gwynedd and Anglesey. The organisation employs around 150 dedicated people.

Plas Blodwel Broad Street
Llandudno Junction
Conwy
LL31 9HL

Tel/Ffôn: 01492 572727
Fax/Ffacs: 01492 572202
Web/Gwe: Tai Gogledd Cymru/ North Wales Housing

Tai Wales a West/ Wales & West Housing

Wales and West aim to provide good quality, affordable homes for people in Wales. Other services include tenancy management, community development, services for older people and services for people with support needs.

North Wales Office Unit 2, Acorn Business Park
Aber Road, Flint
CH6 5YW

Tel/Ffôn: 0800 052 2526
Fax/Ffacs: 01352 736340
Web/Gwe: Tai Wales a West/ Wales & West Housing

Tîm Canfod Cartref Cartrefi Conwy/ Cartrefi Conwy Homefinder Team

The Homefinder Team are the first point of contact for anyone that’s thinking about moving home. The team work with customers to establish their housing need and then offer appropriate housing options advice based on their individual circumstances.

41 Conwy Road
Colwyn Bay
LL29 7AA

Tel/Ffôn: 0300 124 00440
Email/E-bost: sarth@cartreficonwy.org
Web/Gwe: Tîm Canfod Cartref Cartrefi Conwy/ Cartrefi Conwy Homefinder Team

The Sanctuary Trust

The Sanctuary Trust aims to provide programmes and services as an answer to homelessness and homeless related issues.

Cornerstone Llandudno Junction Holborn House
Glyn-y-Marl Road
Llandudno Junction
LL31 9NS

Tel/Ffôn: 01492 573147
Web/Gwe: The Sanctuary Trust

Touchstones12

Touchstones12 offers abstinence based supported housing and assistance for people with drug and alcohol addiction.

Norfolk House 39 Princes Drive
Colwyn Bay
01492 534090

Tel/Ffôn: 01492 534090
Fax/Ffacs: 01492 533733
Email/E-bost: enquiries@touchstones12.org.uk

Undeb Credyd Gogledd Cymru/ North Wales Credit Union

North Wales Credit Union seek to become the primary source of low cost, high quality and ethical financial services for its members.

144 Conwy Road
Llandudno Junction
LL31 9ND

Tel/Ffôn: 01492 580 028
Web/Gwe: Undeb Credyd Gogledd Cymru/ North Wales Credit Union

Y Ganolfan Waith/ Jobcentre

The Jobcentre helps those who are unemployed and/ or claiming benefits. They provide resources to enable job-searchers to find work, provide information on training opportunities and administer claims for Income Support, Incapacity Benefit, and Jobseeker's Allowance.

45a Conway Road
Colwyn Bay
LL29 7AW

Tel/Ffôn: 0845 604 3719
Web/Gwe: Y Ganolfan Waith/ Jobcentre